Visa October 2023 - Present
Product Analyst
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Product Analyst
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Business Development Analyst
Selected from competitive pool of 30+ Analysts by Global Managing Director to track and derive insights from $320M+ commercial pipeline of 500+ enterprise accounts; increased sales presence at accounts by 20% through cross-functional visibility
Designed financial model in Excel, leveraging $300M+ of CRM data (sales pipeline, performance, and project order opportunities); improved sales forecasting by ~90% accuracy, visually demonstrating tangible progress toward exec team’s commercial sales goals
Chosen by Director of Commercial Operations to lead team of 5 on 4-month $50M initiative to form new sales team representing all Rockwell’s capabilities (goal of driving $17M+ in incremental services revenue by FY24 across 34+ global target accounts)
Conducted historical delivery and market research to develop 16 client proposals for exec team; led to 5 deals valued at $890k
Senior Business Analyst
Obtained Voice of the Customer insights for $2.8B medical device company to validate receptiveness of new product offering by scheduling and interviewing 22 key external medical stakeholders; presented recommendation to launch to C-Suite (accepted)
Co-hosted workshop with 15 client representatives to collectively conceive best consumer-desired features for new product offering
Identified existing process gaps relative to industry leading product design practices for $30B medical device company to enable further growth along the Model Based Enterprise NIST Maturity Index; presented recommendation to launch to C-Suite (accepted)
Collected 50+ new hire surveys and collaborated with senior talent specialist to improve North American onboarding experience
Oversaw Smart Connected Products service line and Wellness community; lead weekly commercial calls to manage $10M+ project pipeline/client accounts and organized virtual fitness challenge with 60+ in attendance, generating 54k+ minutes of physical activity
Awarded J. Pierrepont Finch honor by Global Managing Director/CEO (annually recognizes 1 junior member as future leader)
Student Consultant/Team Leader
Headed a 6-person team to develop a national go-to-market strategy aimed at driving delivery sales for $5.4B fast casual restaurant
Compiled survey data from 400+ respondents and analyzed dataset to evaluate contributing factors guiding Generation Z’s purchasing decisions, favorite promotions, best marketing vehicles and consumer values across college campuses nationwide
Student Consultant/Team Leader
Reviewed 35 annual stewardship reports from $1B+ asset management companies with team of 7 for a $5M analytics software company; assessed human capital management policies across leading firms and identified lack of consistent policies
Spearheaded cold emailing efforts to interview Investment Stewardship execs across 35 top companies and interviewed VP of BlackRock Investment Stewardship and Corp. Governance; presented key industry trends and insights to EVP of Strategy and Dev.
Research Assistant
Examined state financial reports for a $38M real estate advisory firm to determine major employers within cities; to predict supply and demand, mapped locations of 10+ $5M employers, restaurants, and local amenities relative to client’s $50M+ construction site
Gathered primary data on concessions, occupancy rate, and rent roll from 500+ apartment buildings; created trend report for missing data in Excel to optimize apartment unit pricing strategy
Conferred with 10+ city planners and developers on city planning documents to gain insight on status of new and ongoing developments, contributing to annual projections of supply and demand in San Francisco’s housing market
B.S. in Business Administration | Concentration in Strategic Management
Transferred to Babson College in 2018
Founded 1st book publishing chapter at Babson College and orchestrated publication for 3 undergrads.
Built textbook sharing service allowing undergrad students to borrow books from current owners in exchange for flat fee; facilitated 40+ textbook leases to students through contract agreements with original book owners.
Led board of 7, managed $2K budget, and grew club membership from 0 to 25; organized on-campus small business festival to host 20+ Clark entrepreneurs to sell original products/services to 100+ attendees.
JIRA, JIRA Align, Zoho, Microsoft Dynamics, Microsoft Office, ArcGIS, Terrset, @RISK, Minitab, PrecisionTree, HubSpot, CoStar | Languages: Vietnamese (fluent)
Spearheaded volunteer work trip with 4 coworkers to NOLA to deliver disaster relief services for residents affected by Hurricane Ida; led team of 5 to further construction progress of 3 new homes (non-work sponsored)
Purchased 1st multi-unit investment property in 2022, conferred weekly with loan officer to evaluate property criteria. Purchased 2nd investment property in 2023, househacking by renting to 3 roommates.
Licensed Realtor, Published Book Author, Credit card connoisseur, Vending machine business owner, American Ninja Warrior former local competitor, Brazilian Jiu-Jitsu practitioner